Barroccu & Co · Help & Contact

How can we help?

Whether you have a question before ordering or need help with something you already own, we want to make finding the right answer straightforward.

Choose the area you need below, or contact Barroccu & Co directly if you still need our help.

Find the right place

Start with what you need.

From delivery and returns to cloth care and Optical Carry, our most useful information is available here whenever you need it.

01

Orders & delivery

Find current UK and international delivery information, Royal Mail services and delivery estimates.

View Shipping →
02

Returns & order problems

Read our 30-day returns information or find out what to do if an item is faulty, damaged or incorrect.

View Returns →
03

Cloth care

Learn how to use, wash, dry and store your Barroccu & Co optical-grade microfibre cloth.

View Cloth Care →
04

Product questions

Find clear answers about Optical Care, Optical Carry, The Signature, ordering, delivery, returns and more.

Visit the FAQ →
05

Optical Carry

Explore our approach to carrying eyewear between periods of wear and learn more about The Signature Eyewear Necklace.

Explore Optical Carry →
06

Wholesale & stockists

Independent opticians, eyewear specialists and selected retail partners are welcome to get in touch about Barroccu & Co.

Wholesale enquiry →

Still need some help?

We're here.

If you cannot find the answer you need in our guides above, you can contact Barroccu & Co directly.

For questions about an existing order, please include your order number and the email address used at checkout so we can identify your purchase.

Email Barroccu & Co

Selecting the button above will open a new email using your device's email application.

Useful information

Everything important, in one place.

Shipping

Complimentary UK delivery, international delivery options and current delivery guidance: Shipping Information.

Returns

30-day change-of-mind returns and order-problem guidance: Returns.

Product care

Use, washing, drying and storage guidance for Barroccu & Co cloths: Cloth Care.

Frequently asked questions

Product, ordering and ownership information: FAQ.

Privacy

Information about how personal data is handled: Privacy Policy.

Terms

The terms governing use of the website and purchases: Terms & Conditions.

Barroccu & Co

Thoughtful products. Clear support.

From Optical Care to Optical Carry, our aim is to make the products themselves — and the information around them — considered, useful and easy to understand.